European Imaging Collaboration to Provide Maintenance Service

Medical Equipment Solutions and Applications (MESA; Lugano, Switzerland) and Euromedic International (Amsterdam, The Netherlands) have agreed to extend their current diagnostic imaging service and maintenance partnership covering Euromedic’s tier 1 (magnetic resonance imaging [MRI], computed tomography [CT], positron emission tomography-CT [PET-CT], gamma camera, and angio) and tier 2 (ultrasound, mammography, and other general X-ray) imaging systems.

MESA has been Euromedic International’s multivendor provider for pan-European diagnostic imaging maintenance service since 2009. Both companies have announced the continuation of that contract as well as the extension of the contract to additional geographies, providing Euromedic multivendor service for their large base of medical imaging systems. It additionally strengthens MESA’s market leadership as the largest provider in Europe.

MESA became Europe’s first independent, pan-European multivendor service provider for diagnostic imaging systems in late 2009, with the Euromedic contract covering an initial 7 countries of Euromedic’s installed base. The following three years have seen great expansion and growth for MESA’s business model as they rolled out Europe’s first scalable and efficient service delivery platform covering tier 1 and tier 2 imaging systems from vendors such as GE, Philips, Siemens, and Toshiba. MESA is accelerating the adoption of these services across Europe given the increasing market demand for more cost-effective, transparent, and higher quality maintenance service system with a single supplier that can cover all major original equipment manufacturer (OEM) brands and modalities.

According to Zoltán Szepesi, COO of Euromedic’s diagnostic division, “Euromedic centers perform more than three million radiological high-end investigations annually, and our patients always come first.”

MESA backs up its service assurances with its ISO 13485 certification, a quality accreditation for the medical device industry that covers MESA’s core asset management solutions in service, refurbished imaging equipment systems, and capital spare parts. MESA is also a certified ISO 9001 company, which covers its internal management systems for continuous process improvement and quality assurance. MESA is the only non-OEM, independent company in Switzerland certified by the Swiss regulatory FOPH (Federal Office of Public Health) to service X-ray-emitting imaging systems such as CTs, PET-CTs, mammography, gamma cameras, and various general X-ray systems.

Mr. Szepesi added, “We look for innovative ways to improve the services we provide to our patients. It’s what makes us so competitive. MESA’s multivendor expertise and proven history gives us independent insight for a number of different OEM systems and modalities that we manage in many countries across Europe.”

Euromedic operations have steadily grown throughout Europe as they now operate in 15 countries with over 137 medical centers, making them one of only two companies with significant European cross-border diagnostic imaging activities. Having a single contact point for most of the equipment service, for a large-scale equipment owner such as Euromedic, has been an immense help in simplifying processes and understanding the state of the company’s operating efficiency and equipment performance across all of its imaging centers.

“We look to help hospitals and diagnostic imaging providers achieve higher levels of service support and system uptime with our centralized asset management solutions. Service is all we do every day so we look to drive innovation through investment in our people and the application of technology to enable more efficient service solutions, such as real-time reporting, remote diagnostics, and cloud-based mobile device applications,” said Rob Piconi, MESA group holdings executive chairman. “Given the economic challenges facing Europe’s healthcare systems in the public and private sector, our solutions offer substantial cost savings in optimizing capital equipment expenditures while significantly reducing the monthly maintenance operating expenses. For our clients, those savings feed opportunities for growth and a much higher level of asset utilization and efficiency while simultaneously improving system uptime through our centralized asset management model.”

MESA’s growth in 2013 has focused on expansion of its base-installed customer base in 15 countries as well as larger market launches in Turkey and the United Kingdom that began in late 2012 and early 2013. MESA is supporting this expansion through a combination of organic and inorganic growth investments with a primary focus on service support and supply chain infrastructure as well as technical field service acceleration.

MESA is the first pan-European independent service provider for clinical and diagnostic imaging maintenance service, capital spare parts, and refurbished equipment solutions for all MRI, CT, PET-CT, angio/cardiac, and other general X-ray systems from vendors such as GE, Philips, Siemens, and Toshiba. MESA is accredited with both ISO 13485 and ISO 9001 certifications.

Euromedic International is one of the largest pan-European medical service provider specializing in diagnostics investigations, clinical laboratories, and cancer treatment services.

Related Links:
Medical Equipment Solutions and Applications
Euromedic International